You may have a lot of questions in your mind about our products and services we offer online. We will try to find answers for the same here. Please check our faq section below and get your doubts cleared regarding our products and services.
A christening dress is traditionally worn during the baptismal ceremony, symbolizing purity and new beginnings. It’s a cherished tradition for many families and adds a special touch to the event.
Yes, we offer the option to customize your christening dress and accessories. You can create a unique, personalized outfit that suits your style and preferences.
For small customizations like adding a name on the quilt, dress, or changing highlight colors, options are available directly on the product page. Additionally, you can convey any special messages or requests in the “Additional Remarks” section also available on the product page.
To place a custom order, you can fill out our online custom order form at https://baptismdressindia.com/custom/product/custom-order/
Once you’ve filled out the form, our processing team will review and approve your order, reaching out if they have any concerns or require further details.
We offer two shipping options for your orders:
- Normal Shipping: This option takes 8-15 business days from the date of placing the order and is priced at ₹150.
- Express Shipping: For faster delivery, you can choose our Express Shipping, which takes 5-8 business days from the date of placing the order and is priced at ₹350.
It’s important to note that we plan the delivery based on the expected date of delivery you have mentioned while placing the order. We strive to ensure that your order reaches you on or before the expected date of delivery you have specified, regardless of the shipping option you choose.
Custom orders usually take 5-15 days to create and deliver. We recommend ordering in advance to ensure your items arrive in time for the ceremony.
Certainly! You can request specific embroidery or monogramming to add a personal touch to your dress or accessories. Explore our customization options for details.
Yes, we offer international shipping. Shipping fees and delivery times may vary depending on your location. Please review our shipping information for specific details.
Each of our baptism dresses is crafted with the understanding that baptism is a once-in-a-lifetime milestone, celebrating your child’s first special event. We know how meaningful this day is for your family, and we put in exceptional care and attention to create a keepsake that reflects its significance.
As these dresses are custom-made for such an important occasion, we do not offer returns or exchanges for size-related concerns. We have provided detailed standard measurements for reference and also offer the option to customize according to your baby’s specific measurements to ensure a perfect fit.
That said, if there is an extremely rare instance of a manufacturing defect, we will take full responsibility to address it immediately.
We offer multiple payment options, including major credit and debit cards. For payments within India, we use the Razorpay payment gateway, and for international transactions, we use the Stripe payment gateway. You can find a comprehensive list of accepted payment methods during the checkout process on our website.
To track your order, please follow these steps:
- We are committed to deliver the package on or before the expected date of delivery you have mentioned while placing the order. Once the package is shipped we will be sending you the tracking details to your registered email address. If you want to know the live status of your order, kindly message your order number to our whatsapp https://wa.me/message/EW5JTRLWBFBYJ1
- If your order has been dispatched through speed post, you can also track it on the official India Post website at www.indiapost.gov.in. Please note that we have limitations to track speed post orders on our website.
Once your order has been shipped, you will receive an email from us containing your tracking number. This tracking number will enable you to monitor your order’s status and keep you informed about its location during transit.
If you have any additional questions or concerns, please feel free to reach out to us at +918281204855 .
You have the flexibility to order accessories separately or as part of a set with the christening dress. Choose the option that best suits your needs during the customization process.
– For general inquiries and assistance, please contact our support team at +917356316538 or WhatsApp: (https://wa.me/message/UK2CBPW5D4AMP1).
– If you have specific requirements for personalized christening sets, you can chat directly with our design team at https://wa.me/message/LO7N4CYFAOUOI1. Share your needs, and they will assist you accordingly.
– For order updates and shipping status, you can reach us at +918281204855.
– To contact our grievance officer, please dial +919778573702.
– For feedback and complaints, you can contact us at +919746540888 ot WhatsApp: https://wa.me/message/LO7N4CYFAOUOI1